FIOS WAS the best thing, but now...
I've been a customer of Verizon FIOS for over 7 years and have always made sure that I could transfer my existing service whenever I made a move to a new home. It's been, hands down, the BEST TV and...
View ArticleRemoval of Fox
So, here I pay through the nose for all these wonderful TV stations and the one that I watch vigilently (Wheel of Fortune and Jeopardy) is removed. Two of the most watched game shows I can no longer...
View ArticleFIOS TV hasn't worked right since '"upgrade", customer service hasn't been...
A few weeks ago we were pitched a holiday deal to renew/upgrade for 2 years. This sounded like good value (upgraded equipment, new premium channels, etc), so we went for it. Unfortunately, we've had...
View ArticleHD Channels
I have been asking this question for years, and I keep thinking somone at Verizon will eventually have an answer. When will Verizon set up their HD channels like Optimum? I have an HDTV and an HD...
View ArticleOn-Demand Movies Not Showing Original Movie Aspect Ratio
I've got two types of boxes, four total, on four HD TV's. When I go to on-demand, I can watch a movie preview and it will show the original movie aspect ratio. Typically 2.35 or 2.4 to 1. So, it has...
View ArticlePhilips Remote Power Buttons Not Working
I have a Philips remote and only the power buttons are not working. If I turn on the TV and set box manually, the volume and Guide buttons work just fine. I've tried re-setting the remote to factory...
View ArticleRemote takes 5 minutes to communicate with box
Ever since I switched to FIOS, it takes between 5 and 10 minutes for the remote to bring up the Guide, Favorites or change channels (it will operate mute). This is when turning the TV on when it has...
View ArticleCan someone help me understand how I can use cable cards with external...
Here's my situation. I currently have a PC with an internal TV tuner card. I connect the internal TV tuner card to a standard QIP2500-2 Set Top Box. I've never been very happy with this setup,...
View ArticleCan't get rid of text on screen
My tv says "size wide 2" on the screen in the upper right quadrant. It's only on fios cable, andIt won't go away. I tried a power off restart. How do I remove the text?
View ArticleHBO On Demand not working
I haven't been able to use HBO On Demand for the last four days. I'm able to select a movie but when it starts to play, the display is pixelated. This happens on any movie I choose and regardless of...
View ArticleSlow VMS
I upgraded to Quantum about 2 mos ago. I have a VMS and one remote. My only problem is the response speed of the system. If I select a recorded program, it can take up to 30 secs for the program to...
View Articlefind specific program by tv guide
The tv guide (https://www.verizon.com/fiostv/myservices/members/) lets you jump to a channel to see what it is showing,but is there a way to search for a specific program (like "Dancing with the...
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HBO Go login failure
When I try to authenticate on the redirected login screen from HBO Go, the Verizon login screen breaks. Instead of authenticating and authorizing HBO Go like it usually does, it redirects so the page...
View ArticleNew account number not online, can only see old account X2
Moved to My Verizon Account (Residential) board for greater exposure
View ArticleProblems scheduling live DVR recording on Verizon.com
Try to schedule a DVR recording of a live program via verizon.com TV Listing grid. A prompt comes up on the TV asking to extend record time. This requires an answer using the TV remote directly to...
View ArticleVOD Skipping - Error VOD_174 FRUSTRATING
First the symptoms that have been repeatedly described on these forums. While watching VOD on ANY channel on ANY set top box, VOD stream freezes, screen goes black, VOD commences at a later point in...
View ArticleSummary of Web based Quantum STB programming non-deterministic issues
Inconsistent visual indicator (web TV listings view) showing a recording has been scheduledSeries manager recordings not consistent between STB and web view - based on a few experiments, I do NOT trust...
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