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Motorola 7216 DVR Remote "OK" Button Only Works Randomly To Play Recorded Shows

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I have Verizon FIOS Triple Play package running a single Motorola 7216 DVR, with a P265v1 remote control. Here's the problem. When I want to replay something recorded on the DVR, I'll use the "OK" button to make my selection on the various menus. However, at some random point in time, I will no longer be able to use the "OK" button to actually start the program playing. In other words, I'll start from a normal TV show, press the "DVR" button (which brings up the list of recorded shows), use the "OK" button to select the show I want to watch, but when I actually want the show to play, pressing the "OK" button will only work a few times. After that, the only way it will work is if I completely unplug the DVR and plug it back in. THAT, in turn, requires 5 - 7 minutes of whatever the DVR is doing to reset itself.

This is annoying beyond words. How do I fix this so that I can start playing my recordings again without having to constantly reset the DVR?

This problem only began a few weeks ago. The amount of time that the button works to play recordings is getting shorter.

P.S. All firmware information (release, build number, version, etc) is available upon request.


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