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Using iPad to access my DVR not working

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When I try to access any of the DVR menus on my iPad using the FiOS Mobile app, I get this error message:

We apologize but we are unable to process your request at this time. Please try again in a few minutes. Error Code 7010. Of course, waiting a few minutes doesn't mean that it will work. Is there anything I need to do to fix this?


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