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Poor video quality with on demand movies

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Hi,

I ordered an on demand movie for the first time with FiOS TV, and while the audio was good, the video quailty was very poor. The picture remained at a single frame for 30 seconds or so, and then would jump to another frame, but there was no real video. Just a bunch of static pictures. The movie was unwatchable. I rebooted all the Verizon network components and my router, but the issue remains. My internet connection is 15/15. I typically have very good performance on the Internet. Netflix works well with hardly any buffering. Anybody know what the issue could be with my on demand video quality?

Thanks


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