Bring Back Set Reminder in the Channel Guide
Please bring back the set reminder option that was in the channel guide. I used that feature daily and now am lost without it. I would set reminders for all the shows I wanted to watch each evening...
View ArticleQuantum TV Screen Goes Black & Requires Reset
When I first turn on the tv and set top box, the screen says to press the menu button and when I do the screen goes black. I have to reset the box by unplugging. Once it reinitializes it works fine....
View ArticleForward Skip Button Reverses
This is incredibly frustrating. When watching a recorded program, if I push the skip "next" button, instead of skipping ahead 30 seconds it skips back. If I continue to press the skip button, it keeps...
View ArticleFIOS TV in NYC - Switching Outlets - Tech Problem?
I am a Fios internet and TV subscriber in Brooklyn NY seeking help from fellow customers or Verizon. I have lived in the same pre-wired highrise apartment for a number of years. Recently, my wife...
View ArticleA few Main issue Quality of HD and Internet speeds
I had the Fios Quantum installed with HD channels. HBO seems to look bad for havinf FIOS and the internet speed sucks to boot. It should not be buffereing on any machine wired or wireless, on any...
View ArticleIR on the new box.
I have my box set up in a closet seperate from my TV. For my remote to work in the past I have placed an IR sensor on the IR receiver of the box and placed the main IR reciever below the TV. With this...
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Menus are Weird for DVR and On Demand
Any ideas on fixing this weird display problem which occurs in the DVR and On Demand menus? It appears there are several copies of the screen overlaying each other (see Verizon logos at right) and the...
View ArticleUpdate Samsung FIOS App To Include New Channels Avaialble in Android and Xbox
The last update to the Samsung FIOS App was 6 months ago. Since then, the channels that can be watched from home have expanded from 75 to 88. Some key ones for the DC Area are Fox, NBC and ESPN....
View ArticleHow long does it take for TV package upgrade to process?
I just upgraded my TV package to the Extreme HD. How long does it normally take before I can access the additional channels? Is this something that I need to call and have pushed to my box?
View ArticleCable card issues
I have a Sony hdtv that for years now has used an s-card without any problems. Recently issues have developed, some HD and SD channels are not tuning in at all, some partially tune in with pixelation,...
View ArticleQuantum, Stay away.
Stay away from Quantum upgrade. On Demand very rarely can be accessed. All you get is a message saying that feature can't be accessed at this time. If you do get in you can't get progam information as...
View ArticleAudio Problems with some HD channels (HBO mostly)
I'm experiencing sporadic audio problems with a handful of HD channels. Most noticably on HBO.When the audio is output through the television itself, it sounds OK... however if the audio is output...
View ArticleFios Mobile App
I purchased a show and I stream it on my phone via fios mobile app but its not working. Its saying to delete and redownload it. One I'm just trying to stream it and Two its not downloaded so there is...
View ArticleStreaming Pics on Fios Mobile App
How do you stream pics from a samsung tablet to your tv using the mobile app?
View ArticleCome on Verizon, Get a Clue
As many of us are waiting for a fix for the botched firmware update, I was surprised to receive this email from Veizon this morning:Dear Valued Verizon Customer,At Verizon, we're constantly striving to...
View ArticleQuantum DVR bug
I have a bug to report on the new Quantum service/equipment. It is reproducable under a specific set of conditions. When viewing a recorded show that is *still in progress*, the 30 second skip option...
View ArticleI thought Quantum was an upgrade.
Ugh. Terrible. Took away the "Set Reminder" feature. Took away the external storage feature. Remote response is terrible. Skip forward buttton is completely wonky. This is what I've discovered in one...
View ArticleSamsung UN32H6350 HW Incompatible with FioS Tv App
I just learned that the TV I just bought is incompatible with my new Samsung UN32H6350. The main reason for purchasing was to run the FioS TV app w/o using a STB. Will Verizon ever update their app...
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