WatchESPN authentication fails
I am a new Verizon FIOS customer and I am not yet able to authenticate on WatchESPN. How much time would it takes for my credentials to be propageted to WatchESPN service?
View ArticleWill I lose recording programming when switching to Quantum Media Server?
I am upgrading to Quantum service. My current system uses the QIP7232-2 STB/DVR. I have a lot of TV shows that are programmed for regular (weekly) recording. When I bring the new Quantum Arris VMS...
View ArticleCan't record any series
I can't record any series'!! please fix asap. You search for a show to record and they pull up. "Bones" for exampleyou search it and it pulls up Bones S4E25, Bones S4E26, etc... Yeah it's great that...
View ArticleQuantum TV pause on 1 TV and pick up on another.
Okay, am I missing something? I see the ads for quantum TV that state you can pause live TV in 1 room and pick up where you left off in another TV else where in the house. I upgraded about a month...
View ArticleQuantum server auto-pauses live TV!
My shiny new VMS1100 freezes after showing an HD channel for an hour or so. Pressing Play on the remote has no effect, but changing the channel fixes everything. I haven't seen this problem with a...
View Articledowned lines
lines are down who do i contact about raising the lines. I am tired of sitting on hold from last night until this morning.
View ArticleDVR Remote Programming
Whenever I try to perform a remote program on my DVR I get an error stating that the set-top-box can't be accessed. How do I fix this issue?
View ArticleDo other VZ supplied STBs with DVR behave the same way?
I subscribe to FIOS TV and rent a VZ-provided Cisco CHS 435 HDC decoder box/dvr.Our area's electric power is provided by PEPCO, which despite a huge public relations campaign to convince their...
View ArticleXob 360 and Fios App at remote location
Hi all -I bought a movie on my fios tv account. I see it online and my phone etc. When I am a friends house why can't I connect to my account via the app on his xbox 360 to get the movie? He does...
View ArticleWatch recorded shows on computer
Why can we not watch recorded content on our computers? Have you not found a reliable way to monetize it yet? Your competitors have had this ability for some time. -Scott
View ArticleGuide to show only what channels I pay for
I want to set Favorites 1 to only those HD and SD channels that I pay for. It looks like I can add "all channels" but that includes channels I do not pay for. I can "Remove all" but then how to bulk...
View Articleprogamming remote control
I have remote control model RC1446302/00B.This remote is not listed on your support page.It is the same configuration of model RC1445302 therefore I used the same instructions to program my TV. The...
View ArticleSD Override default
On the new Quantum TV service there is a problem with the stretch setting.Using Settings -> Audio & Video -> Video Settings -> SD Override -> Off.This works for awhile after the setting...
View ArticleQuantum TV not Synching
I have 2 tv's, one is the media server and the other the client. I can't get the 2 to be in sync. One chanel is always ahead of the other by as much as 5 seconds at times. I've tried changing channels...
View ArticleDoes HBO Go through a Playstation 3 have 5.1 surround sound?
Hey, all: Just wondering if 5.1 Dolby surround is avaialbe in HBO Go on a PS3? Early tests seem to indicate 'no'. Our AV system shows all of the speakers are active, and games and discs (Blu-ray and...
View ArticleSyfy 'Dominion' disappeared from On Demand
I went to watch the past two episodes of Dominion and it is no longer listed under the Syfy listings On Demand. I also notice that many episodes of Defiance are also not listed. Where did they go? They...
View ArticleWhich Set-Top Box is best?
O.K., set top box decided to quit on me tonight. Live Chat agent says I can exchange my dead one for another at no cost to me at a Verizon store tomorrow. Any suggestions as to which box I should ask...
View ArticleFios mobile streaming
Why can't i play the fios mobile app on an iPad and stream it to a television set through a cord.
View ArticleiPhone app and set top box DCT 700
I recently downgraded from a HD DVR set top box to a DCT 700 - which is a simple digital converter. I can no longer use my iPhone as a TV remote. In the iPhone app, it does not recognize or find the...
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