DVR "view recordings" menu is so slow it is almost non functional
I have a CHS 435HDC Fios DVR and trying to scroll through to watch previously recorded programs is so painfully slow it is ridiculous. It can sometimes take up to 10 minutes to get to the show I want...
View Articleplayback from external DVR storage is poor since last week's update
Since the update week, playback from my external DVR storage has been poor. sometimes it'll work with no issues, and other times it will play for a few minutes and then cut out completely, and most of...
View Articleunable to get my tivo using the cable card to get the local HD channels and...
Hi I have a cable card and I can't get the HD channels for fox, cbs, nbc, and abc and their sub channels why is that?
View ArticlePoor support
I am a Verizon FIOS customer in Massachusetts. I also do PC tech support and troubleshooting for clients, some of whom are FIOS customers themselves. I got a call this morning from a somewhat elderly...
View ArticleCan I use multiple routers
I currently have the original router provided by FIOS & a wireless bridge to provide connectivity to a PC and my TV. I just purchased the upgraded wireless router. Can I operate the new router and...
View ArticleCNN channel
I am a new subscriber to Verizon triple play. I have 4 tvs. 3 have dvr or box. One is connected to the fios cable without box or dvr. This one receives about 40+ channels including some like France...
View ArticleVOD preview channel
Is there a channel where you can watch the VOD previews shown in the top left of On Demand listings? or is there a way to enlarge that window?
View ArticleWhat's wrong with VOD??
Why do movies I rent keep stopping while running. The screen goes black and shortly the set goes back to regular programming. SOme of the time I can hit VOD and go back to the movie and sometimes I can...
View Articlehow to currently set up tivo to spilt with a verizon
I have a splitter and coulpe of HDMI cable and the cable card and boxes.
View ArticlePlasma TV Interference with IR Remote
It's no longer a problem but I thought I though I would pass along this tip. I have a 54" Panasonic Plasma TV with a CHS 335HDC P2 STB. The box was located below and just in front of the TV. I...
View ArticleStations below 502
When I tune to stations below 502 they blink in and out. I have unplugged TV and receiver and plugged back in to see if that would reset TV or receiver, but that did not work. Any suggestions?
View ArticlePoor Customer Service
On, or about, February 6th I called customer services to report that I TV had a "No Signal" message. I had just turned the TV on and it was working about an hour earlier. To trouble shoot I messed...
View ArticleMulti Room DVR - Recordings are unwatchable on remote sets - terrible...
I have six set-top boxes two of which are DVRs. Any of the 6 can access recordings on the two DVRs, but the quality of the video/audio is so bad it is literally unwatchable. The video pixelates and...
View ArticleSplitter on FIOS coax?
I have FIOS TV and internet. My modem has both a coax and ethernet cable coming in to it. Where the coax comes in to the modem can I add a splitter with one side going to the modem and to a television...
View ArticleBrief Losses of Audio
Every once in a while I briefly, for a couple of seconds, lose audio in the middle of watching a show. I can't recreate the problem manually, but I know it happens when watching recorded programs on my...
View ArticleDVR Needs to be Reset Often for Remote Management
Does anyone else need to often reset their DVR's in order to be able remotely manage it?If I'm home I have to unplug it and plug it back in. If I'm away I need to contact Verizon to have them send a...
View ArticleDVR External HD help!
I'm looking to add an external drive, but have some questions: - Will my current recordings stay on the internal drive and remain accessible, or will they get deleted when I add an external drive? - If...
View ArticleFIOS box but no outlet?
So I have put in an order to activate some service here in my apartment. I chose FIOS because I noticed the apartment already has one of those weird FIOS boxes in the livingroom. My issue, however, is...
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