Ordered International Channel, but TV still says "Not Subscribed"
Hey all, I've been trying to fix this issue since last Friday, Jan. 9. I called several customer service reps and tried fixing the issue, but no luck. Issue: I first ordered international korean...
View Article1/14/2014 Update is terrible/annoying
1/14/2014 Update is terrible/annoying So we get this NEW update on 1/14/2014 it is build number 17.17 To say it is annoying is an understatment. No one asked for this update and the NEW annoying ads...
View ArticleSamsung 6300 and FiOS DVR
Hello - does anybody know how I can use the FiOS DVR with my new Smart TV?If its not possible to use the Samsung remote then how do I get to use my old fiostv p265 remote in addition to the Samsung...
View ArticleGuide scrolls uncontrollably. Motorola QIP7100 2
This morning I turns on my TV to watch the news, and when changing the channel, the guide suddenly began scrolling rapidly, not stopping until the end of the list of channels. It also does this when I...
View ArticleDVR and only recording 2 shows at one time
When will FIOS offer a DRV that can record more than 2 TV shows at the same time? Let alone having to tune to one of those if I'm watching TV and can't tune a 3rd channel. Other providers are...
View ArticleLost subscribed channels due to STB problems, FIOS solution-two more year...
A couple of months ago apparently due to power outages I lost some of my channels. I informed customer service that the channels I'd been watching for over a year arbitrarily changed to NOT SUBSCRIBED...
View ArticlePLEASE HELP - Missing Date and Time on DVR Manager
My DVR manager show no dates at all on Scheduled Movies!This was never the case before. I makes it really hard to figure out what gets recorded when!Can somebody confirm the same problem or is it only...
View ArticleClueless
Can't really go into what took place on the phone last night with Verizon because if I did it might cause me to gouge my eyes out with a fork. To make a long story short I ordered the ESPN Full Court...
View ArticleMy Fios Iphone App Ver 3.5.4.13
The MY FIOS app on my Iphone was working perfectly until I updated it to the latest version 3.5.4.13 last week. Now when I sign on I no longer have the ability to to view call logs or voicemail....
View ArticleNaming New STBs Previous names
Just replaced STB and showing up as unknown devices. how do I link them to previous names to get previous recordings?
View ArticleDigital Adapters Receive More Channels in Different Markets
I have a digital adapter for an old SD TV in my kitchen in the Philly area and can only receive local channels. However, my family in Pittsburgh also has FiOS with a digital adapter and can watch any...
View Articlewant to return a remote control
:smileysurprised:For some reason Verizon sent me a new remote control. That i do not need. How to i send it back?
View ArticleClearing DVR memory?
Is there a way to clear out DVR memory? For the past week, every recorded show I have deleted keeps reappearing and changes to the schedule are lost. I keep deleting, and they keep reappearing. It...
View ArticleONT Backup Battery Replacement
I'm attempting to replace my ONT battery to make the beeping stop. I attempted to do it both here and through my set, but in both cases I get a message that says "this service is currently not...
View ArticleTech support
When the technician set up our system, he showed me that I can find my routers name and password on my tv. How to I access that info? I don't remember the steps.
View ArticleAdd TV to Adjacent Room
We currently have FIOS TV running to a TV in our upstairs bedroom, among other places. I want to install a new TV in our sitting room on a wall between the sitting room and the bedroom. The TV in our...
View ArticleSeries Recordings showing as "Manual" since latest update.
It appears that if I record a series through the website or through the Fios Ap it is given the name "Manual" in my series list, rather than the series name, on my DVR. It properly shows the series...
View ArticleTransferring shows to tape
I'm trying to transfer shows -- either live shows or DVR'd shows -- to a VCR so I can have a permanent recording. Page 25 of the Verizon On Line User Guide for the QIP 7216 box which I have shows a...
View ArticleFiOS Mobile App -- no STB found
Recently installed FiOS Mobile App on a Nexus7 tablet, (w/WiFi-only access within home). I can use the view live and DVR mgmt portions of app, but can't seem to get the remote to work. When I tap the...
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