Very Bad Service
Is anyone else having bad service from this company. I have nothing but problems with this system, first the picture, then the wiring, then the screen freeze and now the DVR. It is a garbage system,...
View ArticleParental control code needed on every channel changing
I have recently installed Parental control on our FIOS DVR and everytime we change the channel we need to enter the parental control code. It seems the parental control should be needed only once. I...
View ArticleCan't watch anything on On Demand
As of tonight, I haven't been able to watch anything on On Demand, due to horrible pixelation/connectivity issues with the service. The cable service is working just fine - same with My DVR, but On...
View Articleremote control
the volume buttons on my new Verizon remote don't work. I tried to fix this by following the advice on the flyer that came with it, but nothing changed. The model number of the remote is VZP283v1RC....
View ArticleShowtime Anytime not working correctly
I can log into my Showtime Anytime account, but when I click to watch anything it never loads. I get a black screen with a white circle going round and round in the right-lower corner, but the movie...
View Articledvr'd programs
Several times I have tried to watch a DVR program and it freezes up in the middle of the program. then after I have to reset the box I go back to try and watch my show again and the program is...
View ArticleVerizon Highjacked my 500GB DVR -- down to 22 HD hrs from about 60. Anyone...
I've been on FiOS Triple for over 2 year. My multi-room DVR is QIP7232. Verizon just did an update which I was completely unaware would be occurring. A tech had to come b/c I wasn't able to view...
View ArticleSerious Customer Service Policy Issue - Is it Just Me?
I'm one of the very first, and loyal FIOS customers in my area - great services - horrible customer service (policies, not the people) A few months back I upgraded to Ultimate HD and 35/35 internet -...
View ArticleQIP7322 2 issues with network connectivity and widgets
Whenever I try and launch a widget, it says I don't have a network connection. The device reports being online in system information. When I go to my router network connections, I can find the coax...
View ArticleHow to skip unsubscribed channels while surfing?
Is there a setting to have the box skip unsubscribed channels while surfing? So for example, lets say channel 500 is subscribed, 501 is unsubscribed, and 502 is subscribed.When I channel up to 500 it...
View ArticleMY DVR does not see my DVR; asks me to Add a DVR
I normally set up DVR Recordings online, from the TV Listings. But suddenly I cannot do that. Verizon does not seem to think I have a DVR for recording, even though a multi-room DVR is still listed...
View ArticleFIOS remote control does not operate TV from distance
Has anyone seen this problem and resolved it? The remote will operate my TV functions power & volume, but not from more than 6-7 ft. I have a Sharp 42" LCD
View ArticleWhy won't my dvr record the whole program?
Why won't my dvr record the whole program I'm watching when I press the record button. It only records from when I pushed the button. I can go through "menu" to "DVR" to "Create New Recording" to...
View ArticleHDD/DVD PLAYER (type of DVR) HOOK UP
I want to know if I have this right befor going ahead with hooking it up....... I am going to hook up my Magnavox HDD/DVD player to my STB & TV like this.Coax from router to STB to DVR, then have a...
View ArticleDVR
Does anyone else need a new DVR every 4 months or so? 1) Out of the blue it won't record Day of Lives. 2) It will skip recording a new show on NBC. This week it was game night. 3) in time it will...
View ArticleSet Top Box replacement - Does not work
My STB died. They could not remorely fix it. I had to drive 40 minutes to exchange it. New box does not work. Phone number given to "self install" does nothing. Automated voice refers to install card...
View ArticleLoss of Audio Certain Programming
Have a Motorola QIP7232 in Philly area Verizon FIOS. HDMI cable from QIP7232 to receiver (pioneer vsx84txsi). Been working fine but experiencing loss of audio on 1 HD station (506 WPVI) with only...
View ArticleVideo drops constantly!
My video is dropping constantly, whether I am watching regular TV or VOD. Anyone else have this issue? How did you solve it? Please don't ask me to call customer service. {please keep it relevant}
View ArticleHow to change channel filter defaults?
Apologies if this comes up often, I searched but couldn't find an explicit answer. I just got Fios TV yesterday. My box is a CHS 435HDC. Every time I use the guide, it displays ALL available Fios...
View ArticleSound cuts out while watching on Demand
We have a Samsung 8000 TV and just had fios installed 3 days ago. We've noticed our sound cuts in and out while watching anything on demand. When the verizon guy first tried installing our fios tv, he...
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