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U.S.A. Paid Surpport - Download Security bundel Package

Hello, can anyone please help us with our Paid Surpport here in our state's ? Say's we get surpport here in the state's 24 hr's a day 7 days a week but for past 5 hr's all call's go to Asia or...

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U.S.A. Paid Surpport - Download Security bundel Package

Moved to General Products and Services board for greater exposure

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How to record show on other Quantum media server in house?

Hi, Recently I upgraded to Quantum service and we have two media servers and one media player in the house.  When I first started setting up recordings I was able to pick a show and determine which...

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Retrieving a deleted program

It seems with the "New" Set Up Boxes when you delete a program you can not go back and undelete. If this is true it is idiotic. Also, when you "Fast Forward" or "Rewind" the speed is not near as fast...

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How to "Undelete" a Deleted Program

Can I "Undelete" a deleted program with the New boxes. ?

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Another Pixelation Issue while using cablecard

Hi,Been having issues with pixelation on some HD channels from 504 to 530.I am using a Ceton InfiTV PCIe 4 card. I have replace splitters at ONT and inside with these splitters:...

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On Demand

While watching an "On Demand movie", if I stop watching to do something else, I can't see any way to resume watching, unless I search again for the movie, start it, forward it at 2x (the only speed...

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On Demand search options

The new on demand search does not allow any kind of filtering. Please add or show me where the filter options are like the previous version. For example, I only want to search new releases that are...

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NBC Channel - where did it go?

I cannot seem to find the NBC channel any longer in my menu, was Ch 516 after the 1st of the year with the NBC change from chanel 507.  Can anyone help?

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Sony Bravia no sound

I have a Sony Bravia 4K UHD smart television that I've connected to my FIOS set top box using a high speed HDMI cable. For some reason I am not getting any sound.  The sound was fine for the first few...

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STB reporting offline - On Demand will not populate content.

Unable to launch On Demand. - reset router - removed power from STB - perform the STB troubleshooting - performed the online troubleshooting of the STB - all no joy.  Watching live TV now - changing...

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New On Demand Is Awful - can I change it in seetings?

Merged with existing topic

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Newer DVR upgrade

Last year I was offered to upgrade our dvr, I connected all connections from the previous dvr to the new one, that includes my dvd player/recorder I figured everything would work as it, I had some...

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Sony Bravia Smart TV--no color and pixelated screen

I recentlty switched from an analog TV and having difficulty getting color on my TV and as well as a high quality picture.  It's not the new TV because I did a test by Sony.   Has anyone had a similiar...

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how to remove unsubscribed channels from the guide & up/down channel selector

how to remove unsubscribed channels from the guide & up/down channel selector? If they are unavilable to me I don't want to see them.

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media server and client problems

how do I, hook up a media client to tyhe media server with a tv already hooked up?

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"Important Update" box in upper right corner of screen

The "Important Update" box continually appears in the upper right corner of the screen, but when we go to read the messages, there are none. The "exit" button on the remote dismisses the update box,...

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Electric service upgrade to house, now no FIOS TV or internet

Moved to Fios Internet board for greater exposure

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Premium Channel On Demand

Moved to Fios TV Programming board for greater exposure

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DVR Adding Shows On It's Own?!

Hi, my DVR has recently taken to adding shows to it's weekly record list on it's own. It wouldn't be bad if they were decent shows but getting a lot of real estate and reality shows. Anyone have any...

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