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Channel: Fios TV Technical Assistance topics
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Can't authenticate NFL AppleTV App!

I subscribe to the nfl cannel in the sports addon package and it works fine on tv and fios app. When i try to activate the appletv nfl app, i put in the code and it goes to verizon where i log in to...

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DONE ... D-O-N-E ... DONE!!! but leaving OPT behind unless I pay for removal???

Recently got an HD TV to replace an old tube one. New Verizon Fios HD STB works, but with limited functionality - I can't activate online, record or pause live tv. Tech support has been no help. After...

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FIOS Mobile v5.3 stopped working

My post from 11-16 on said subject is locked and says being worked in private suport...the link provided to me to check on the status worked once, now I have an error message that contributes to my...

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Watching On Demand HBO Series episodes, getting pixelation and audio cutouts

I'm having problems watching On Demand HBO series episodes. Sometimes it's fine and other times we get bars of pixelation across the screen and the audio cuts out. Sometimes it is unwatchable and the...

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IMH WONT LOAD GOES TO SUPPORT PAGE

After many attempts to use In home agent I am flabergasted. Ive used it many times in the past but I believe after the Win 10 upgrade I can no longer get app to open.On clicking on app it to goes to...

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Local Cable

I am considering a reduction from my current rather excessive cable package to local cable only.  I currently have several STBs and 2 HD DVRs.  Will i need any of these to access local cable?  And can...

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Poor video quality after upgrade from legacy boxes.

Hello,I recently upgraded from the legacy boxes to the newer Quantum boxes so I would be able to record more shows/movies and with the new boxes outputting in 1080p from 1080i I figured it was a good...

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Problems with BBC America "Dirk Gently's Holistict Detective Agency"

I was able to successfully watch Season1, Ep1, but when I tried to select Ep2, it was just circular, never giving me a screen to actually watch Ep2.  What's going on?

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OnDemand. New - ability to sort alphabetically

With the new OnDemand service, VZ took away genre categories from premium channel listings and now simply lists all movies in no particular order.  VZ should put the genre categories back and give the...

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Genres???

What the hell is wrong with the Genre filter here? On Time Warner it sorts available on-demand shows and movies by normal genres like Drama, Comedy, Sci-Fi, Travel, Game Show. Here, the only genre...

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Small Fios Box for Second TV

Hello, I have the regular box set up with a main TV and am trying to connect the second smaller box.  Appears as though it should be as easy as connected the source to the box and the coaxial cable...

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Issues with On Demand

Perhaps someone can suggest how I might seek satisfaction from verizon.  I pay close to $700/month between mutliple cell phone lines, FiOS tv, and internet.  My FiOS service routinely sucks.  Virtually...

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Front HDMI port on stb

What is front hdmi port used for on stb. Can you plug devices into them instead of back of tv. Will they work??

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Updated On-Demand - Premium Channels

Received the updated on-demand user interface (UI) and while it is "pretty", I have some issues when trying to watch something on the premium channels which I subscribe to.   In the old UI, movies were...

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MSNBC - Why does it constantly freeze up

Every time I select MSNBC from the netork options, it freezes up and wont allow me to view the shows

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cannot get HBO on one of our TV's

We have 2 TV's each hooked up to TIVO and each has a cable card. We have HBO as one of our paid channels. I can get HBO on one of the TVs but the other one says it is not available for my account. In...

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Display phone calls on TV screen

I used to be able to see who was calling me on my TV.How can I set it up again when I get a call I see on the TV the phone number?

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How can I watch TV on my phone

Same as my question above

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Fios TV devices

I just upgraded to my two STBs to one media server and one client.  When I tried to "name" them during the setup procedure, a bunch of names, like "Family Room", "Master Bedroom" were already taken....

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Vms 1064

What does this code mean?

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