Harmony 1100 remote compatibility with Cisco CHS335HDC set top box
I have a Harmony 1100 remote control and I'm trying to get it to control the Fios Cisco CHS335HDC set top box supplied by Verizon. I have reprogramed the 1100 remote multiple times trying to get it to...
View ArticleFiOS On Demand
When I recorded the last episode of The Blacklist, my dvr only recorded 45 minutes. No idea why. Started at the beginning like normal but stopped with 15 minutes left. Bummer. But no biggie - I can get...
View ArticleNo sound from any channel
No sound from any channel. Checked tv sound and it worked fine with a dvd. Checked fios volume via settings and that is set at max volume. What can I do??
View ArticleDVR - scheduling conflict
So tonight i noticed a scheduling conflict for a 10pm show.There were only two 10pm shows so I wasnt sure why there was a conflict.Turns out it was an 8pm show that ran til 10:01p. HmmmSo i said, no...
View ArticleVelocity channel 631
Why is the Velocity channel no longer working. It was working day before yesterday (11/3) but was out all day yesterday (11/4) and is out again this morning.
View ArticleNeed New List of Recommended eSata Hard Drives for DVR Expansion
The three Western Digital eSATA (external Serial ATA) Hard Drive models (DVR Expander) that FiOS recommends for DVR expansion were discontinued by Western Digital. In fact, it looks like WD has dropped...
View ArticlePPV Picture Quality
the quality of the HD PPV Manny Pacquiao Jessie Vargas fight is horrible. The screen is freezing. There are lines everywhere. I've reset my set top box twice. I've been on hold for 55 minutes.
View ArticleNew equipment at store?
Can I walk into a Verizon store and pickup an additional cable box?
View ArticleNeed Media Server for Live TV streaming to iPad?
Hi, all. I am a new FiOS internet/TV subscriber with the Quantum router 100/100 and a regular (non-DVR) set top box. A question: do you need to have the Media Server set top box in order to stream all...
View ArticleSubmitting Feedback - where??
Where can we submit feedback that could improve the user experience for others?Hard to find where to do that. Do we just post it here? Need a feedback line or email.
View ArticleWait times on phone - too long
WHat is the best time to call in? I have been on hold for way too long here.. going on 1 hour. that is not good and not how you should treat customers. Need this improved. Is anyone there on Sundays...
View Articlesetting to keep closed caption at bottom of the screen
how to I keep closed caption bar at bottom of the screen
View ArticleQuantumBox and remote
Today i setup my new quantum DVR box on family room tv and quantum box on bedroom TV. Why is the the RF TV Out connection missing from the Quantum DVR box? I called verizon and the technician told me...
View ArticleSTB swap
Good morning, We have an old silver QIP7100 and I'm looking for a way to "upgrade" to the QIP7100-P2. I'm pretty sure there is no difference in picture or quality because we have both types in house...
View ArticleTIVO Issues with FIOS
I have TIVOs in my home. As of August I could transfer shows from one to the other with no issue. Suddenly most of my recorded shows come up with a Red X meaning I cannot transfer them.Has anyone...
View ArticleHorrible Reception, Connection and Customer Service
I can't begin to write about the horrible reception, connection and customer service receiving from Verizon. Starting on June 20 2016, the Verizon Tech--(really loos term) came to the house to add and...
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