Split HDMI after STB?
Can I install an HDMI splitter after the STB to feed signal to 2 TVs?
View Articleclosed caption
USA channel has closed captions (no other channel) how do I turn this off?
View ArticleCannot access list of DVR recordings online
When I log into Verizon on my computer or phone app, I can't see my recorded or scheduled list on my DVR. It says there is nothing available, but I have plenty on the DVR. It has been this way ever...
View Articlewifi tv
I have fios for computer only. I have a smart tv that receives wifi signal from fios router,yet after a few minutes of watching, the soind/picture is out of sinc, and gets worse. is there something...
View ArticleRenting Movies Online Question
I've recently become unable to use my rewards to apply to movie rentals from my STB. I've not yet been able to get this issue resolved with Verizon but in the meantime, I've noticed that I can still...
View ArticleVerizon Fios and the weather channel
This must have just started if you go to the weather channel website you can no longer view videos all you hear is sound now after the video finishes it ask you for your tv service provider and Fios is...
View ArticleTV remote use with digital adapter and no set top box
Is there a way to eliminate the many blank channels that I do not subscribe to using only a digital/non-HD adapter (no Set Top Box) for a TV? Having to scroll through so many blank channels and no...
View ArticleTechnical repair appointment
Technical service, repair appointment. Got 8 AM - 12 PM time window, no one showed up, and no communication. I called the service, got another time window 3-3:30 PM. No one showed up till 4 PM, and no...
View ArticleVerizon log in fails to authenticate to Starz apps
Verizon recently gave me a 3 month trial to Starz. However, whenever I try to provide my Verizon provider sign on through any of the Starz apps (Windows, iPhone, Roku) it fails due to authentication...
View ArticleFiOS TV -- DVR Recording Lists
Hi. I'm a recent convert to FiOS from DirecTV. I can say that FiOS is an improvement in many areas, and I'm enjoying it. However, I do miss DirecTV's integrated DVR recordings list. I had a "Genie"...
View ArticleVOD pixelating
I have a Verizon Motorola HD QIP 7100 1 set top box. When I want to watch a Video on Demand premium channel movie in HD, the picture freezes and pixelates. I exit and try again with watching it in SD....
View ArticleVideo signal
I had an electrician run 3 in wall cable drops in my house last week. Ever since, I've had no tv and a 'low or no video signal' error message. Anyone know the answer? I've unplugged and rebooted the...
View ArticleDVR conflict when only recording 4 shows
I'm honestly just sick of this. If I'm watching tv and 4 other shows are being recorded, it gives me a dvr conflict notice and changes the channel on the one tv I'm watching. The only way I can get it...
View ArticleTV channels not available
I can not get half of my channels. For example I get fox business(117) but, not Fox new(118). I'm not getting ESPN,2,4,7 and many others. It makes no sense. I hit the troubleshoot button, re-booted...
View ArticleTV Remote
Is it possible to program the Fios tv remote to control a Bose 321 sound system with the power and volume controls?
View ArticleNew STB for HDMI out to tuner needed?
I have a QIP 7216 STB/DVR and it has only component video out with optical audio out. My tuner won't output via HDMI if its input is component. Is there a Verizon STB/DVR upgrade that will provide...
View ArticleNo Data Connectivity on STB?
Alright, so this issue has been long overdue, this problem started ever since I received my service for FiOS TV and Internet approximately 18 or so months ago, I just never got around to it because it...
View ArticleHD QIP7100 STB making sound? Is this normal?
I just received my replacement HD STB because my previous box is broken (it won't power on, the red light behind the optical s/pdif port keeps blinking). My old box was an HD QIP6xxx series, the...
View ArticlePicture Freezing
For nearly 6 months, after "upgrading to Quantum TV," I have been experiencing intermittent picture freezing. The support desk checked my line and reset my media server and 2 clients several times,...
View ArticleWhen will FiOS menu diagnostics such "Fix Common DVR/STB Issues" work?
Trying to resolve a recent problem with severe pixelation of MR DVR playback. Unable to get ANY of the FiOS menu diagnostic tools to load or work. ALL return wither "Application failed" or "No Data".
View Article