What's latest quantum DVR
I got the early DVR when quantum was first release. The thing has been horrible. Thought maybe it was just software and saw posts that some update would fix it. But it never really improved. Just super...
View ArticleFiOS Mobile App Error on home WiFi
I am using the FiOS Mobile App on an iPad 2 with iOS 9.2 and on an iPhone 6 with iOS9.2. On both devices, when I try to stream any channel or DVR recording I get one of the following errors - "Playback...
View ArticleBrief Sound Interruptions
I have had Quantum FIOS for a while no but have noticed the sound briefly drops out (1-2 seconds) intermittently on all my TVs. I have rebooted all the STBs but still the problem remains. I have...
View Articleno play button on DVR programs on FIOS mobile app
2 days ago I was able to watch programs recorded on my DVR using the mobile app. Today, I am able to browse all the recorded items, but the play button that used to be just to the left of the options...
View ArticleCan't watch recorded shows from IPC
For the past two weeks I have been unable to watch recorded shows on the arris IPC 1100 p2 in my loft and master bedroom. I get an error message no code and the station that I have tuned on turn black...
View ArticleIssues with playing DVR recorded items via FIOS APP
All,Rather than responding to multiple peoples threads, thought I would put it here:1) You must have Quantum hardware (VMS1100) at least. Supposedly all levels work (DVR, Enhanced, Premium). If you...
View ArticleTablet offer
I was due to upgrade my contract for internet recently. I did renew and later received a paper offer for $250 toward a tablet. Unfortunately, I misplaced the offer. I called to see if the offer was...
View ArticleComedy Central recordings vanish
I frequently find that Comedy Central shows I record vanish from my list of recordings. No other recordings have had this problem. Is there something specific about Comedy Central which causes this? Is...
View ArticleCan not stream FIOS on Safari... Keep getting login error.... FRUSTRATING!!!!!!
I keep getting a error that says... "We are unable to process your request at this time.Please try again later. We apologize for any inconvenience." I have tried all the comon fixes, clear cookies,...
View ArticleDVR streaming working for anyone?
I just got the update to the Fios Mobile app (4.2 updated dec 16th). And I see no evidence of DVR streaming capability. I can see the shows I recorded, but no opportunity to stream. I am on my local...
View ArticleSTB 7100 2 HDMI CEC Control?
My wife would like me to rid the living room of the floor stand tower speakers. Looking into a sound bar, but sound bar will block the IR port on the TV (Sony NX720). Was told by BestBuy salesman...
View ArticleSet Top Boxes Rename
Having this issue...I did this before and I swore it was on the computer but apparently the agent said it is on the set top box to rename them? I tried the steps, nothing shows on settings on the TV...
View ArticleIntermittent Vioce Over on TNT (CH 51;551)
Good morning... I am getting an intermittent voice over (a female voice relaying action when characters are not directly speaking) only on the TNT network; channels 51 and 551(HD) respectively (Anne...
View ArticleVMS_1 error streaming DVR content mobile
I just downloaded the Fios mobile app. I can see all of my recorded DVR information but when I press play I get a VMS_1 error. I have authorized my device, which is an iPhone 6 with latest iOS.Any...
View ArticleFIOS Quantum STB Freezes, Ignores Remote, Ignores direct key controls
I am getting sick of this STB. We get up in the morning and try to turn on the TV. Every morning, the STB is frozen and will not respond to the remote, or to button presses on the box. The only way...
View ArticlePathetic company and HORRIBLE customer service
This may get lengthy, but I will make it as short as possible! We were set tom move last month, I ordered new service for the day we were moving in. The deal on the new house fell thru, I called...
View ArticleFavorite Channels
Anyone know how to copy favorites from one new quantum set top box to another.I keep reading the all the borchures on how easy it us to do, but no one on the internet has been able to figure it out...
View Articlesamsung tv cant authorze
Ihave tried a million times to authorize my samsung tv hrought thr fios app on the tv. evrytime i enter the correct info at www.verizon.com/fiosdevices i enter the code then my purchase pin and it...
View ArticleSTB is not controllable
All of a sudden my STB recorder started changing channels by itself - as if the channel up was stuck. I took out batteries from remote control but it did stop nor will it let me control it. When I...
View ArticleSigned up for a package, was given less that was originally offered but no...
just signed up for the service and got extreme HD, 150/150 and phone got the fully loaded premium channel package for free for a year. I agreed to the service and noticed i didnt get all premium...
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