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new quantum FIOS internet router; now TV set top boxes don't work

I set up my new quantum FIOS internet router yesterday (and the internet is now working fine on all devices - wired and wireless).  But now two of my set-top TV boxes don't work - can't get a signal....

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Online account at Verizon is totally screwed up

My online account at Verizon is screwed up. I cannot get to any of my services to review or upgrade them. Verizon has been working on this problem for months without a single bit of success. It started...

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VMS1100 automatically switches from a recording to live TV when a new...

I'm seeing a really irritating issue with my VMS1100 that's only presented itself over the past couple weeks. Whenever I'm watching a recorded program - whether it's paused or actively playing - the...

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Search not working properly

Two problems -- first a recent update removed the ability to search by genre (category), although the help screens still say you can. So, i can no longer find all the Sci-Fi programs on tonight.  For...

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Audio skips on HDMI vs. componant settings

Whenever I watch something I taped, the audio starts to go out until I hit PAUSE then PLAY again.  Mostly on the multiroom DVR in LR.  Bedroom DVR used to skip but is better.  Both are set up via HDMI....

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DVR Anywhere

It has been reported on other forums that Verizon has started to release the capbility to stream DVR programs from Quantum VMS boxes. It is done via the FIOS app.Not a lot of details out there yet.If I...

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on demand issues

Ever since I upgraded to the Enhanced DVR and Quantum router in August, my Verizon experience has gone downhill.  My on demand rapidly skips selection lines so I am unable to pick a movie.  My remote...

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Ceton Cable Card - Records only one program at a time?

I've got the Ceton Infinity USB 4 with a cable card.  It's worked well - recording up to 4 programs at a time - for two years. Sometime recently, it started recording only one program at a time.   I'm...

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Watching DVR Shows away from the house.

Hello, I am going away and wanted to know is there a way I can access my DVR's remotely through the interent to watch my recorded DVR Shows through the two DVR's I have? I tried to see if I could on...

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Web based programming listings disappear after 7 PM on Sunday November 15th

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WORST CUSTOMER SERVICE

I have never had such terrible service or customer service from Verizon in my life, and this may be enough to discontinue service (same reason I got rid of Comcast).  I have had Verizon Fios TV and...

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Trying to watch AMC shows

I'm trying to watch the Walking Dead. I go to the AMC site and after clicking on the episode I want it asks me what service I use, I click FIOS. It then takes me to a page that says I need to sign up...

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Fox News outage?

I'm in central NJ. Is anyone else able to get Fox News right now? We're getting a black screen, yet all the other channels are fine. 

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Lost DVR recordings again...twice in the last week

i have rebooted, dvr fix and still lost all my recordings....please advise 

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More Like This

Thank you Verizon for allowing us to disable the "More Like This" feature. Shame on you for not allowing us to reclaim all the space it took up and still forcing us to hit the info button twice for...

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Fios TV online?

hello,let's say at home i'm in my study working and the game is onright now, i have to go to a room where i have fios tvis there a way i can watch fios tv online?live tv - not streaminghope that made...

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Quantum Equipment Issue

How sad that I have to reach out to a forum for a question that Verizon reps can't seem to answer. I currently have multi-room DVR with 2 TVs in my home.  Just signed up for Quantum.  A rep told me...

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Netflix Coupon ISSUE

I have been looking for this coupon since January 2015.Case# {edited for privacy}Multiple times I have called this # {edited for privacy}.Every time I called, I was told by the Verizon representative...

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More quantum upgrade Qs

I currently have two TVs with DVRs and a TV with a cable card.   I'd like to be able to record more concurrent shows on one of the TVs and get more storage.    If I get Quantum, what do I need to do on...

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Showtime Anytime, HBO Go, FX Now, etc all not working with my login

I used to have no problems with logging into these apps.  I just renewed my service and upgraded to the larger capacity DVR (I think it's called quantum).  I have the fios TV ultimate HD plan, which...

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