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Quantum TV -

Before Quantum TV I was a happy camper. The old system worked excellant. Almost no issues, or none I can recall.Got Quantum TV to reduce the 2 DVRs I had, to 1 VMS and  have more storage, and be able...

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TV Show on Demand

Recently, we have been unable to watch shows that we have missed.  When we search for a show, the listing only includes shows coming up, not shows that have already aired. This is the only purpose we...

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One More Rant as to Fios features and "improvements"

What kind of marketers does fios have that force their programmers to do such a horrid job? my wife and i got up this morning. beautiful sunny morning, warm for the first time. we turned on the tv, and...

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Pending order for more than 2 weeks now...

Been trying to check options to get some premium channels for more than two weeks now, whenever I go to the page it always show the Services Overview. It says that "Your account currently has a pending...

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New Construction in Development with FIOS

I built down the end of a dead end street. When I put my address into the system to check for availability, I get a message indicating there is no availability in my area. However, my neighbors at the...

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New Construction in Development with FIOS

Moved to FiOS Internet board for greater exposure

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Upgrade to Quantum? Looking for advice....

I'm considering upgrading to upgrade to Quantum TV - Enhanced Service.  The one and only reason I'm thinking of upgrading is being able to record more than 2 programs at once on our DVR.  I'm at the...

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Program info display off by one hour

Hi, ever since we changed the clocks to (from?) daylight savings time, the info that is shown on the TV as to what is currently on (and coming on next, etc, etc, etc) is off by one hour. The time shown...

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DVR manager default DVR

I have 3 DVR's on my account.  When I access them from DVR Manager, it alway seems to default to the DVR in my son's room.  i would like it to default to my Family Room, the main unit, DVR.  Couldn't...

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AMC Site Authentication Issue

Hi, I've been having a problem authenticating my Verizon FIOS account through the AMC website for months. After logging into the Verizon site and redirected to the AMC site, the site doesn't  and asks...

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Planning to get Quantum

We're planning to upgrade to Quantum after Mothers Day and I have a few questions for anyone who did their own set-up. I know I can switch out the tv boxes easily but I'm a little nervous about the...

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My FIOS TV only uses the Coax cable not the HDMI cable

I can only get my STB to use the coax cable to my TV, I want it to use the HDMI cable for a better HD picture, but I do not see a way to get the STB to use the HDMI cable as the primary output. How do...

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Channel numbers fading on stb box.

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no sound channel 723 only

Channel 723, and only 723, has no sound. Evidently hasn't had for some time since DVR'd shows from that channel have no sound either. Reset the box. still no sound.

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Menu Problem

I have a question on an ongoing issue I am having with my Fios tv service that no one at tech support has been able to solve. Here is the error message I am getting and maybe someone here has some...

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More than four episodes?

I'd like to see more than four episodes of Grey's Anatomy from this season. Is that possible?

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DVR recorded programs not always resuming from where I left off

I've been a FiOS TV user for a few months now.  More than 50% of the time, if I watch something I recorded, don't finish it, start it up again another day, the program usually starts at the beginning....

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Where do you capture Change Requests? I'd like to jump ahead 15 minutes or...

With my DirecTV DV, I could jump 15 minute or greater increments with FF through a show or game.  I've read others posting about not being able to do this too.  Is there a future features list...

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Auto Record based on a Key Word Search or Saved Search

I've seen some old requests on how can one auto record programs based on a key word, saved search, favorite team, etc.  I have not seen an answer as to whether this is over going to be feature.  Is it?...

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Made some changes to my pending order by phone

I called and made some changes to a pending order I had made online but the changes do not reflect on my verizon account. The pending order on my account still shows the original order. Should I wait a...

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