OnDemand Movie ordered in HD, delivered in SD
I ordered a movie On Demand in HD. When I viewed it on my 27" iMac, connected via ethernet to the modem, the movie was delivered in what obviously was SD. Pixelization was evident. Is HD quality...
View ArticleDVR won't record ATP tennis
Currently the Tennis Channel is broadcasting the Miami Open from 11:00 AM - 11:30 PM. When I press the record button, nothing happens. I can record any other channel, but not this one. I don't know...
View ArticleVOD keeps giving me an error "NOT ENOUGH CREDITS" STILL NOT FIXED after a week
I think Verizon has made me come to my wits end with this service. I'm paying a car note for a toyota every month! And the incosistent service I have been given is ridiculous. I have not heard from...
View ArticleAudio dropout
I have a QIP 6416-2 HD DVR connected to my Samsung 4k TV with HDMI. I have seen audio dropout problems mentioned in the forums going as far back as 2008 but nothing very recent. I am having two...
View ArticleTV Guide Data
How long is the tv guide going to be down. It's already been 24 hours, frustrating.
View ArticleNot right to give out password
I think it's wrong for services like hbogo to require my real password to know that I have hbo thru verizon. If that info gets hacked the hacker can invade my info for my router password and access my...
View ArticleVMS 1100 not booting
Hi all, Since yesterday 3/27 the vms 1100 when powering up will get to the 4th digit box and the lines will go around and around and stay like that. At the 4th digit box the power on the vms comes on....
View ArticleSwitching from DVR recording to Live TV and back to the same DVR program?
I just switched from Time Warner and you could toggle from a live channel to one of your DVR recorded programs and back to the live TV then back to your DVR. This worked great when you wanted to watch...
View ArticleSporadic TV signal loss and digital pixelation problem
There are a number of TV channels that tend to randomly exhibit a problem where the signal is lost and the screen goes black and/or the picture is pixelated. At its worst, the problem occurs every 10...
View ArticleDVR - Manage Series Recordings - PAUSE SERIES
On my DVR menu, Manage Series Recordings, I would love to be able to put a series on PAUSE for whatever time I choose. Right now, suppose I don't want the "News at 6PM" to record the 2 weekend shows. I...
View ArticleFIOS TV PROBLEMS
We recently had big problems with severe and unusable pixelation-distortion on many channels and intermittent "NO SIGNAL" drop-out on all channels. The serviceman CHANGED THE WHOLE FIOS box internal...
View ArticleDVR - viewing all episodes that are recorded
Is there a way to view all episodes that are recorded.I have tried to find this and cant find it. There is no PLAY ALL episodes choice. Did that get removed?
View ArticleFeedback
Is there a feedback link that works? A chat rep gave me one and it didnt work. Said website not available. So the only way to get feedback to Verizon is through this forum or by calling and waiting...
View ArticleTV guide "Favorites"
"Favorites" guide selections seems to be getting hijacked. Ended up with numerous channels we didn't add to Favorites. Deleted the entire selection and tried to re-populate choices only to notice the...
View Articleworst customer service
I had to call customer service 3 times today and nobody seems to want to help. It seems to be a game of transfer to next guy. I'm getting close to jumping off of the cable bam wagon and going total...
View ArticleVerizon usage verification center
I don't fully understand what this part of verizon does. I personally have read post and it seems that all the issues anyone report here are all about them having high phone bills, Well my issue is not...
View ArticleHow do I download My Library purchases?
I have alot of purchased movies in My Library. Recently I have lost access to some of these movies when an "Extended" or "Special" edition is releassed. I was told my only option was to repurchase...
View ArticleQuantum boxes locking up
Is it just me or has anyone else had this problem? Eversince I upgraded to the Quantum service I have had the worst luck with these boxes. I have had the boxes replaced four times and still the same...
View ArticleTV Picture Freezing
Upgraded to Quantum about two weeks ago. Suddenly I'm getting freezing on one TV. No pixelation problems. The picutre just feezes like I hit Pause on the DVR, except I'm watching live TV. When I push...
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