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web programming "Record" button behavior problem
One used to be able to record a program from the web interface by clicking on the red "Record +" button. That no longer works, but by clicking on the "Details" selection for a particular entry, a...
View ArticleWARNING - QUANTUM TV - VERIZON SCAM
So I upgrade my service to Quantum TV - based on the offer details Package for 4 TV's was $34.99 with $22.00 for enhanced services....... I had prior 1 HD DVR ($19.99) and 4 normal set-top boxes...
View ArticleProgram Information Page Review Link
In lieu of the Idea Exchange or any listed address or person to send my current Verizon concerns and ideas to at all anymore, I am leaving this idea request here in the forums. Please create, enable...
View ArticleHBO Go on my Samsung Smart TV
Most of the time (not every time), I am asked to Activiate my Smart TV. I go to hbo.com/activate, follow the onstructions and enter the PIN. Within seconds my TV displays an error message "Please note...
View ArticlePandora app on Quantum
Any idea if we will ever get the Pandora App widget back on the Quantum boxes?
View ArticleVMX 1100 cable box
Just got this 2 weeks ago, however am not happy with this at all. Mainly because it is completely different then the Motorola 7232 box I had before this. Had fios at my parents house however after I...
View ArticleI can't change channels by typing in a number or selecting it from the guide
Good morning, Yesterday we noticed that we are no longer able to change the TV channels by typing in the numbers or selecting a channel from the guide. When we attempt to change a channel one of these...
View ArticleOnline TV Listings Not Available?
Would like to schedule a DVR recording, but the TV Listings (All Channels) tell me "no programs scheduled in selected time slot." Really? Tuesday, 3/17, 9 AM to 12 PM, there's nothing on any channel?...
View ArticleFeedback
Does anyone know why there is no Feedback option?I want to tell Verizon ways to improve the DVR experience, but there is no way to email it in. I guess i will wait for cust service for an hour. The...
View ArticleFrustrated
I have had Verizon Fios since March 6th 2015. Worst service of my life. I have spent hours on the phone with tech support and have had 3 techs out to my house, and I have not even had service 2 weeks....
View ArticleDVR randomly recording shows
My DVR seems to be randomly recording shows on channels I don't even tune to. I first thought it was someone else pushing record on another box in the house but since only the DVR (7100-P2) can record...
View ArticleForward (advance) button invokes strange commands
When I'm playing a recorded show and hit the advance forward button several times, on occasion I'll get a strange command. Usually it's the MUTE command. That forces me to go into the MENU audio...
View ArticleAuto Power Off
Pop up screen states Set top box is idle will shut down shortly press OK to continue. How to change Auto power off?
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Intermittent issues with video and audio
Noticed several instances in which Video gets really pixelated and audio becomes distorted. Seems to be an increasing problem. First noticed occurrence was Sunday evening during NCAA selection...
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What the heck does this mean?
First time I've ever seen a red dot and yellow triangle icons on the program guide
View ArticleSearch function SLOW with March 2015 upgrade
I have opened a Trouble ticket last week but the problem still exists. When I press the B button at the bottom of the remote control and enter a search. I get a list of possible programs that I then...
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Services and Billing
I changed from Comcast everyone kept telling me how great Verizon is. I have been having ongoing problems with my service since it was installed.I signed up for the top tier service you have...
View ArticleNHL Package
Folks, I was upgrading my overall service with verizon and as i was talking with the rep to set it up i told him that i was probably going to sign up for the NHL package next year via the NHL.com Game...
View ArticleVery unhappy with Verizon services
This is my final attempt to come to some sort of compromise with the services provided from Verizon before I turn to alternative solutions.Internet: My plan is for 50/50 but I consistantly average...
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