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HBO GO Solution-For Me

This worked for me, and hopefully lots of others. My wife's laptop could not get HBO GO to work, my desktop did. It wasn't a problem with verizon or with HBO it had to be the browser or computer. After...

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Why am I paying for HD channels when they don't all work

Here’s the problem:The picture quality is the worst I have ever experienced.  I have always experienced Pixilation issues on Fios and complained to Verizon so many times, but now is so bad that most of...

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New Set Top DVR Issues

I am extremely disappoinbted with several aspects of the DVR Exchange Program. I am sure someone in Verizon felt there was a business case for the change out, but as usual the needs of the consumer...

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Very Low Volume With Fios Mobile App

I just d/l Fios Mobile App ver 1.00.3350 today on my HTC Evo V 4G Phone and Asus Transformer 101Tablet and on both devices volume are very low.   My STB volume is set to 30 and fixed.  Other  Videoand...

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dvr deleted movie without permission

Recently my dvr did something rather curious which I hope is not something Verizon is purposefully doing.I recently recorded the transformers trilogy. I was ready to watch Revenge of the Fallen when I...

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New HD TV install

Just bought a new HD TV (an LG). Hooked up the HDMI cable but "No Signal". Do I also need to hook up the "old" video cable? Thanks. Russ

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FIOS Mobile Remote Connectivity Error

When I try to click on the TV Listings or DVR icons within the FIOS Mobile Remote droid app, I get an error message that's shown below. I tried rebooting the set top box. I tried updating/re-installing...

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DVR show length limit - any way around it?

I tried to record a show today that was seven hours long.  When I programmed the DVR, it warned me that the limit was six hours.  So I stopped the recording after a couple hours and started it again....

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Question: How do I directly coonect my DVD player to my Motorola 2500 FIOS Box

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Need Activation Code

I recently ordered a Motorola DCT700 box and while in the Verizon store to pick it up I decided to upgrade my FIOS channel package. Well, the DCT700 was DOA so I returned it a couple of days later and...

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Verizon box in my furnace room is beeping, how to make it stop

I do not have Verizon Fios for my cable etc. but the previous tenant did.  In the mechanical room on the patio is a Verizon box that looks like the pictures below.  It has lots of lights on it and they...

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On Demand Causes Verizon Box to Reboot Frequently

I had Verizon before, and switched to Comcast but hated them so switched back to Verizon recently. Now, I have a problem I didn't have before. Only when watching on-demand, the set top box frequently...

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Email address for Customer Service

I can't find an email for customer service where you say either and I am trying to write the following:I am writing to ask for someone to fix the mess on my account since the renewing my contract.It...

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DVR eSata Drive Enclosure Change

The external drive on my DVR has been working great, and the hard drive itself is fine.  However, it appears that I may need to replace the enclosure.  My question is, if I simply remove the drive from...

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Accessing FIOS On Demand...

Can you access FIOS On Demand without a FIOS DVR Box, but a Tivo box instead?

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Ultimate Tier Subscriber can not tune in to Channels under the new "Sports Pass"

I am an Ultimate Subscriber, that has never had problem tuning to these channels, even the other night.  Now, When tuning in to the channles, I get a Splash Screen saying " Press OK to Subscribe" for...

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Internet speed-- not what was promised!

I am a new Fios subscriber.  One of the main reasons I chose Fios was the promise of a faster internet.  I am paying for 50/25 mb speed, but what I am acutally getting (as judged by the Internetfrog...

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Verizon box in my furnace room is beeping, how to make it stop

Moved to FiOS Internet board for greater exposure

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Internet speed-- not what was promised!

Moved to FiOS Internet board for greater exposure

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No Game of Thrones Episode 30 on demand

HBO says Episode 30 (the Season 3 finale) is available on demand, but my FiOS is not showing it in either SD or HD.....aybody else had this problem?

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