New channel guide couldn't be worse
The new channel guide couldn't be worse and the DVR more than worse. I lost every recording I have in my DVR. Please return to the old channel guide scheme with no color or make it an option so I can...
View ArticleHelp with Sony CT150 soundbar
My hdmi cable went bad that was connected from my cable box to the 150 sub i changed it and now i lost my connection between the two with my remote i use to use my cable remote for everything except...
View Articleonly Spanish audio avaialble on SD feed of NFL Network game
this is a very odd and specific issue so bear with me. it only happens on SD, HD is fine. on the NFL Network during the Thursday night game, only during the game itself not during commercials, or even...
View ArticleFios TV app
Looking for the FIOS TV app for Samsung smart TVs -- Verizon seems to have pulled it -- where is Verizon's explanation of the Smart TV App?
View ArticleDVR Box (Fan)
Hi everyone! My DVR box fan has been constantly running for about a month now. it is very annoying and loud. This is a newer box, and it has never done this before. Has anyone experienced this, and do...
View ArticleTablet Offer
I feel frustrated that I received the voucher for the free tablet and was not told about the monthly wireless fees. Once we found out it would be $10 a month we considered it but found out that was...
View ArticleBait and Switch
The absolute worst customer service I have ever I have ever recieved.... I highly recomend staying away from this company.They offer a gift card for signing up and then say oh well we failed to put it...
View ArticleSet Top Box keeps resetting.
I have an HD set top box for Fios TV. Recently like the past few months it resets like every few days. Today it has reset at least 4 times. I tried switching from HDMI to component but that did not fix...
View ArticleChoppy playback on pay per view
Pay per view movies are now unwatchable for me on all 4 of my TV's. Every minute or so the picture and soundstop for a split second and totally ruins the viewing experience. I contacted Verizon and...
View ArticleDVR recording only first run
How do I program DVR to record only first run episode...not the first run AND all the repeats?
View ArticleGetting really tired of FIOS crappy DVR behaviors
sitting watching a movie this morning, the starting time of another movie later on the same channel we are recording while watching, and whammo... the freaking DVR ends the movie we are watching, jumps...
View Article"Your set top box has no data connectivity"
I got a new dvr so I removed my HD stb and decided to move it to my kitchen, but when I tried to connect it,out came up with "your set top box has no data connectivity" I have tried switching it with a...
View ArticleNot receiving QAM local channel TV package
I subscribe to Verizon FIOS internet and local TV package.I use an HTPC with HDHomeRun to watch TV.A couple of days ago, I lost all TV channels.I thought the problem was the HDHomeRun and tried various...
View ArticleVerizon Dropping FOX 25, Time to Drop Verizon for BREACH OF CONTRACT.
Merged with existing topic
View ArticleFiOS app not seeing STB's
Hi, I just upgraded to an iphone 6. I restored from backup and can log into the app, but when go to the DVR section it says "there is no DVR connected to your account" I tried logging in and out...
View ArticleWant to use FiOS TV via CableCARD - CSR insists I must lease at least one...
Started looking into subscribing to Verizon using a CableCARD-based tuner, since I don't actually own a TV.I did some research at verizon.com and ran across this page (important parts in...
View ArticleDVR Issues since the 11-2014 update - I hope the executives read this before...
Multiple calls to Verizon Support said they will let the engineers know if my issue but no resolution time or ticket number will be issued. My problem since the update a week ago, when recording a...
View ArticleGREAT SCOTT! VERIZON!
I am a customer who has been enjoying the quality of product that Verizon Fios has provided. However I find myself a bit heart broken and even my faith in Verizon utterly shattered. I live in an...
View ArticleOn Demand Selection
When I select the On Demand Feature in the Menu screen, my TV screen becomes snowy but I am still able to hear the sound. While watching TV, typically during certain comercials, my screen will go...
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