Hello I have tried several times to resolve being able to play recorded programs from my DVR when I am in my home on my WiFi. In the course of trying to fix that I have now a second problem that is the Fios mobile app running on my samsung tablet now comes up with an error
"This device has already been authorized/de-authorized twice in twelve-month period and has reached its authorization/de-authorization limit.
Error Code: 2042"
Now two things, first there needs to be somewhere to help me fix this. Fios technical support told me I needed to speak to the "E" department, blind transfered me there, and I got an auto attendant that hung up on me. Second there should be a warning about this so before you deauthorize your device you are warned how many times you have done this in the past 12 months.
Can anyone help me?