I signed up for Verizon service nearly 10 months ago and part of the promotion was to include 12 months of Netflix streaming service. Never received any e-mail or related correspondence regarding how to redeem the promotion. Made multiple calls to Verizon, was transferred to the 'rebate' dept several times, never reached anyone who could actually help redeem (or often even knew what I was talking about). Ultimately gave up trying.
Logged in to my account this morning to do a routine status check and saw an entry in 'my messages' stating that my Netflix promotion eligibility was good for a year and is due to expire in December...shocked to see that it was actually accounted for at all. I am not interested in receiving the runaround yet again by calling. Please have an agent who is aware of this promotion contact me to enable me to redeem it ASAP. Thank you.