Hi,
I'm hoping someone can help. I've had picture not showing up issue for over 1.5 months now. The occurance is random on random channles but today majority of the channels don't show up.
I've spent hours w/ tech support between holds and doing what ever nonsense they do. I've had tech comeout to the house to replace battries and god knows what else they did outside the house. I've tried talking to online chat but those people are useless.
Regular channels such as CBS, NBC, etc. work fine however cable channels such as CNN, SYFY, TBS, etc. do not show up when they are not working. Some channels, only half the pictures come in with sound breaking in & out.
Tech support told me to use In Home Agent but the link to downlaod the Mac OSX install file goes to the dead page.
I'm so tired of these problems...
Can someone help me resolve these issues? Maybe there are smarter people on these forums b/c clearly there are some morons who work for Verizon Tech Support.
Here's my setup:
I use CableCard with the TiVo.
Only have 1 TV.
No issue on internet connection.
Thanks for any help that can be provided.