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IPC1100 issue

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I can't get one of my IPS1100 to work. Its failing during setup with either error code 7200 or 7300.

 

Here's the history.

1. Tech installed and tested the main box and 2 clients: Familty Room (FR) and Master Bedroom (MB). I was moving so I didn't have any TVs to test it on but the tech tested the signal and said everything was good to go.

 

2. I hooked up the main tv with no issues.

 

3. I attempted to hook up the MB tv but continually got error code 7200. I spent 2+ hours on the phone with tech support and got no where. 

 

4. A second tech came out and said that the issue was a week signal in MB.

 

5. We setup the FR and it worked fine.

 

6. The tech then said he was going to start billing me for his time so I asked him to leave.

 

7. I moved the FR box to the MB and its working fine,

 

8. I moved the MB box to the FR and its not working there either. So I have one box that isn't working in the FR.

 

Although the tech attributed the failure to a weak signal I'm not so sure thats the case since I switched the boxes and one box worked in both spots and the other box failed in both spots. Sounds like a bad box but I'm wondering if there are other things I can try. Please let me know if you have any suggestions.

 

Thx!!


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