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Set Top Box Shutting Down

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I have recently started experiencing a problem with the set top box shutting down.  This only occurs when I have the TV guide screen displayed and am using the various keys to navigate the guide.

 

At times, the TV picture disappears and then reappears after 20 - 30 seconds.  At other times it completely shuts down and has to be powered back up in order to view the TV picture.

 

Wondering if others have experienced this issue and know the fix.  Note:  I have not yet contacted Technical Support, but will do so if that seems to be the appropriate course of action.

 

Thx,

 

C.


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