Does FiOS have an online outage map?
If they do, it isn't easy to find.
If not, they need one. I highly recommend something like:
http://www.pepco.com/home/emergency/maps/stormcenter/
It is very frustrating not knowing if the service is out, or just my house.
And it is insulting, my opinion, that FiOS website simply says "Verizon is working to restore your service" and then says that is "Everything you need to know."
What I 'need to know' is how widespread is the outage and when is my estimated restoral time.
Again Verizon, very frustrating.