I have two vms 1100 and did the install as instructed when I received them. They work fine for a while, then one day I could not remotely connect to the one in the living room and the caller I D feature stopped working. I tried the normal reboot, no success. So the next step was to disconnect everything and the power up the box after reconnecting the coax. I watched as it progressed through the startup and loaded all the necessary steps. Still no success. The next thing i did was swap the living room for the bedroom box. I started up the living room box first. I can now connect to it remotely (via web) and the caller I D works. Next I started up the bedroom box and watched it go through it's startup. When complete I tried to connect to it remotely (via web) and could not. I checked to see if caller I D worked and it did not. I conclude that this box has a problem that can not be resolved and probably should be replaced. Any ideas Verizon?
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