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No data(Guide/DVR) on STB standard definition Box

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One day my standard definition tv with box(I use the cable wire straight from box into the tv) completely stopped working.  I would reset the box and get the message "Poor or no signal Ob00". 

 

I spoke to verizon which suggested replacing the cable box.  I also replaced some of the coax cables from the main splitter into the box and from the box into the tv.  Now I get TV but no data(guide, DVR, On Demand) and when I try and do the setup process to setup the new box.  I get "cannot connect".

 

TV and internet work fine on the other two boxes in the house.  Any ideas?


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