So, i just got Fios yesterday. I am feeling a bit frustrated. I am not getting my local channels in HD. I tried the routine several times to re initialize my box. I also called Verizon twice and spent over 25 minutes waiting for a live person. I was also tpld by the sales person that i would have the quantum DVR, which it turns out i don't. So how do i cancel and go back to comcast? I know there are sometimes bumps in the Road, but i am thinking Verizon Fios is not all it promises. I hope someone at Verizon Cares enough to help change my opinion.
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