I recently got the quantum TV service and at first I was pleased but after using it for a while now I've become very disappointed, let me say I do like the extra tuners and the increased storage space but that's where the fun ends. First off my onscreen caller ID hasn't worked right since I got this new box I've been on the phone twice with tech support for like 30 to 45 min., each time it was fixed it worked a few times and then stopped again, 2 - you can't check voice mail through the STB anymore, 3 - when you try to scan through the on screen guide it goes slow like an old PC trying to run modern software, sometimes pressing the info button will get you a blank screen or a message saying please wait with a response time that takes forever, I have the newest modem with the dual wireless antennas and it's been working fine so I'm sure this is not the problem. Quantum TV could be an excellent service but the box needs serious upgrades, I'm not sure what type of processor chip is in this box but I have the felling it was probably made by Pringles, I don't know who authorized these boxes for use but it must have been a plant from Comcast trying to sabotage Verizon. Anyway I think I've made my point instead of a quantum leap forward it's seems more like a giant step backwards.
Signed unhappy for now