I sent my HD box back on June 9. I was not only billed for it for that entire month, but then billed again for half of it for the next month. Now i understand that it takes time for verizon to receive it, but once it is picked up it's not mine anymore and I shouldn't be charged for it. That being said, i was charged for it until July 11. This is completely unacceptable. Not only have I been receive less than stellar( thanks for throttling netflix!!!) internet service, I am now being charged for another month of something that I wasn't using. If I get a confirmation that your equipment was picked up why are you charging me for it?? When will I be receiving the remainder of the credit that you legally owe me( $7.99 plus tax)???? I was previously told that I would be credited back to the date it was sent.
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