We're moving to a new house in the same city. We have Verizon FIOS, and have been using a QIP7232 2 DVR.
When I signed up for the change of residence, one of the options was to keep the present equipment, which I chose. I was surprised to see a large box at the new place, in it was a QIP7216P2 (500GB). There was a mailing label to send back the "old" DVR. However, I think our "old" DVR is the better one, and has recorded shows on it that I'd prefer to keep. The "old" one definitely looks better, all black and glossy. While the "new" one is clearly refurbished, with scuffs and such, and all the buttons make it look like a VCR from the late 90s.
So, two questions.
1) Is the QIP7232 2 indeed the better DVR?
2) can I just send back the QIP7216P2 to Verizon, or are they forcing me to change?