How to completely disable video from TV One Mini when in StandBy mode to...
I have a 2014 Samsung TV that does not support HDMI-CEC. I have two HDMI devices connected to the TV: FIOS Mini (HDMI-1) and a NVIDIA Shield Android TV device for streaming (HDMI-2). Even though the...
View ArticleFios TV Online logs out after a half hour
HiHaving an issue where Fios TV Online logs out after a half hour whether on my Macbook Pro and/or My Windows PC at home... I have to log back in after it logs off to watch TV and it's annoying! Not...
View ArticleVMS100 can’t detect coax
I’m trying to do a self install replacing my QIP7100 set top box with a VMS100 STB. It *should* be a simple plug and play replacement, but the when I start the VMS100, it says coax not detected. The...
View ArticleNew Fios TV app can’t rewind live tv
The new Fios TV app (iOS) lost a function! I stream live tv in home on my iPad a lot while working on my house. The previous app used to allow the same function of pausing, rewinding and fast...
View ArticleFios TV keeps freezing
I have done the unplug let sit repugnant it. Moved the ont, router, cable box and still not resolved. This happens every time I watch TV. Literally all day every day. They have come and say it's fixed...
View ArticleFios gigabit WiFi not working on smart TVs
I just got the new Fios gigabit router and all my devices work on WiFi with no issue except for my smart tvs. They seemed to work before but all of the sudden the connection dropped. I power cycled the...
View ArticleReplacement DVR can't see recordings on other DVR..
Replacement DVR can't see recordings on other DVR.. The other DVR can however see and watch recordings from the replacement. The following message comes up: "The package on this VMS does not support...
View ArticleSync
My audio is out of sync w/ my video but only when using Fios, not my streaming apps
View ArticleNeed replacement for QIP7100 STB
I have an issue now for a couple of weeks with one TV in my house experiencing pixilation on certain channels. Technician came to house and replaced splitters, coax and the ONT and I still have the...
View ArticleQuestion about audio passthrough
This may be a dumb, or obvious, question, but bear with me. I just got a new LG tv, and my setup is as follows: HDMI connection between VMS4100 Fios TV One box and Onkyo receiver (cable/STB port),...
View ArticleSet-Top Box Replacement
I am having issues with of my tv box for months. Randomly, our tv picture disappears and we get this blue loading circle on a black screen. At first we thought it was the wire, we replaced all the...
View ArticleNew TCL 4k — Fios TV app?
I have a Verizon Fios TV app on my iPhone and iPad, is the app not available to download on another TV? Or must I purchase another box or worst cast my screen from iPhone to TV?
View ArticleAudio dropouts on NBC
I’ve noticed on my NBC affiliate there’s a lot of audio dropouts. The thing is, it’s not recorded like if I rewind and go back it will be fine but I don’t know why it keeps happening. It happens on...
View ArticleIOS app - Fios TV Mobile - Cant save to a specific DVR anymore.
It appears that the Fios TV Mobile application was just recently updated and we have run across an issue. We have two DVR's in our home. There are many reason for two DVR's but lets just say we want...
View ArticleBad support experience
We have been experiencing pixelization on one of our TVs. I called support who performed various tests, etc and told me that a tech had to come to my house with instructions to have him replace...
View ArticleLip sync lag when using Verizon set-top box
Hi,I am having a lip-sync lag when using my verizon set-top box connected to my Samsung TV. The picture is AHEAD of the sound (so adjusting the lag manually on my tv doesnt help since its ahead, and...
View ArticleNo Picture No Sound No Guide
At first no Picture but sound and guide, then no picture, but sound and no guide. After checking the community and following advice no picture no sound but lights on box are on.
View Article"Auto-tune" HD Channels
Been a FIOS customer for approx. 1 yr. I thought that there was a feature to auto-tune to an HD channel, i.e. tapping 5 on the remote would bring up channel 505. Perhaps overridden by a recent...
View ArticleFios Remote pairing
My Fios voice remote works totally fine but every time I press a button on it, the tv thinks I am trying to pair a new remote. Usually I just hit dismiss and continue but now it’s really starting to...
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